SmarterCare is our free investment risk and performance monitoring service.
Its powerful algorithms will check up on your investment every single day and send you an email if any of its alerts are triggered.
It’s completely free to you (we pay for it out of the flat 1.75% pa charge for investing with us) and
you can read more about SmarterCare here.
But if you'd prefer not to have SmarterCare you can choose to opt out when you set up your account.
The daily review covers five key things:
- Projected returns:
whether other investments in our comparison tables have significantly better projected returns
the recent performance of your investment
whether your investment is on track to meet the targets you've specified
- Risk / return:
whether the risk/return profile of your investment has changed because:
- there is now a significant risk of loss between now and your target date
- market conditions are unusually volatile
- the mix of your investment has drifted over time into a different risk / return category
whether other investments in our comparison tables have significantly lower charges
One thing SmarterCare won’t do is send you junk email.
There are thresholds on each item to make sure we only alert you if it's really worth it.
SmarterCare uses the same techniques as big financial services companies use to manage their own money,
but it does not provide advice and you still make all your own decisions on what to do.
We use sophisticated actuarial technology and we're the only people making this sort of powerful service available directly to consumers.