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Frequently asked questions
Lifetime ISA vs Help to Buy ISA
Smartercare has sent me an alert but I dont want to change anything is this ok?
What is the difference between isas and nisas?
Does Smarterly support joint investments?
What is a total expense ratio?
Why didnt smartercare tell me an investment with slightly higher projected returns is available?
What is the difference between a fund and a portfolio?
Does Smarterly base projected returns on past performance?
How secure is the Smarterly website?
What are the trading costs of investing in funds?
Why do the Smarterly comparison tables show portfolios as well as individual funds?
Why didn't smartercare tell me an investment with slightly lower charges is available?
Does Smarterly offer Stocks and Shares ISAs or Cash ISAs?
What happens to the dividends on shares when I invest in a fund?
Why didn't smartercare tell me my investments have been performing badly compared to other funds?
What is the link between risk and projected return?
All about ISAs
What is a bid offer spread?
How frequent are statements?
Does Smarterly provide advice?
Does Smarterly cover all possible investments?
What are all these different types of investments?
All about Junior ISAs and Child Trust Funds?
All about general investments?
What is an ISA?
Is bad case the same as worst case?
Is it best to invest in a portfolio of funds or an individual fund?
What are the risks of investing?
Is Smarterly the only company to provide an ISA invested in more than one fund manager?
How does Smarterly make money?
How does transferring an investment to Smarterly work?
When can I access my money?
What is diversification?
What is a dilution levy?
Does Smarterly put the investments that pay the most commission at the top of the comparison tables?
How much tax do I pay on an ISA?
How should i choose my investments?
Why didn't smartercare tell me earlier that my investment isnt going to hit its target?
Where is the money in my ISA invested?
How much risk should I take?
Why doesn't Smarterly provide star ratings or best buys?
How are investments taxed?
How do big financial services companies invest their money?
How does Smarterly tell a friend work?
Why does Smarterly need my National Insurance number?
How does investing in funds work?
Smartercare has sent me an alert what should I do?
How are the portfolios in the comparison tables selected?
How can Smarterly provide an ISA invested in more than one fund manager?
What are all the different types of charges on investments?
What happens when I invest through Smarterly?
What discounts do I get for large investments?
Will Smarterly send me a tax statement?
How does Smarterly calculate projected returns?
How much is my ISA allowance?
What are the total investment costs incurred by funds?